Privacy Policy

 This privacy statement is meant to describe what types of identifiable information about you (“Personal Information”) we collect and use, why we do so and whether and to whom we disclose it. This statement is also meant to describe how you can contact our Privacy Officer with any inquiries or complaints, or to exercise your rights under the Privacy Laws, including your right to access and correct your Personal Information.

This privacy statement applies to the customers (current, former and prospective) of Small Bull HVAC (collectively, “Small Bull HVAC”, the “SB”, “we”, “us” or “our”), and any other non-team member (non-employee) individual with whom Reliance interacts.

We respect the rights to personal privacy of those we deal with. It has always been our priority to safeguard any Personal Information we obtain, and we are committed to full compliance with the privacy laws that relate to our businesses. 

When browsing our websites, we may monitor and/or record your browsing habits, at times using tracking software in the form of “cookies” (text files containing unique identification numbers identifying your Internet browser, but not necessarily your identity). These cookies allow us to collect and store information (i.e., type of Internet browser and operating system; date, time and duration of the visit to our website; recognize returning customers; collect and store geographic data determined by the IP address of your computer; the website from which you linked to our website; and the pages you visited while on our website and how long you stayed). We may also get information about your browsing history from our trusted business partners and vendors. All this information is used to enhance the overall user browsing experience.

We also work with third parties that use their own tracking technologies (including cookies and tags) in order to provide you with tailored ads on our behalf across the Internet. These companies may collect information about your activity on our websites and use this information to deliver ads that are more relevant to you. Unless you actively submit your Personal Information while on our website however, we would not normally be able to determine the actual identity of visitors to our website.

If you are uncomfortable with the use of cookies, you can manage and control them through your browser, including removing cookies by deleting them from your ‘browser history’ (cache) when you leave the site.

Please note that even if you opt-out of interest-based advertising by a third party, these tracking technologies may still collect data for other purposes including analytics and you may still see ads from us, but the ads will not be targeted based on behavioural information.